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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Preston

Pharmacy Weight Loss Preston | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By registering with or placing an order through Pharmacy Weight Loss Preston, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Preston is a GPhC-registered online pharmacy weight loss clinic operating in Preston, UK. We provide clinically supervised weight management services, including the prescribing and dispensing of prescription-only medicines (POMs) where clinically appropriate.

2. Eligibility

To use our services, you must:

We reserve the right to decline treatment if we determine it is not clinically appropriate or safe for you. Providing false or misleading information during your consultation may result in treatment refusal and potential harm to your health.

3. Prescriptions

All prescriptions are issued by our qualified pharmacist prescriber following a clinical assessment of your online consultation. Prescriptions are issued solely at the prescriber's discretion and cannot be guaranteed.

Prescriptions issued through our service are valid only for use with Pharmacy Weight Loss Preston unless otherwise stated. We do not accept external prescriptions from third parties. You must notify us of any changes to your health, medications, or circumstances that may affect your suitability for treatment.

4. Payment

Full payment is required at the time of placing your order. We accept major debit and credit cards processed via secure payment providers. All prices are displayed in GBP and include VAT where applicable.

We reserve the right to amend pricing at any time. Any price changes will be communicated clearly before you complete a purchase. Promotional pricing is subject to availability and may be withdrawn at any time without notice.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, orders are dispatched within 1 working day. Delivery is subject to stock availability and courier performance, which are beyond our direct control.

It is your responsibility to ensure the delivery address provided is accurate. We cannot accept liability for items lost or delayed due to incorrect address information. If a delivery attempt is unsuccessful, please follow the instructions provided by the courier.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval and dispatch by contacting us immediately. Once a prescription has been approved and your order dispatched, we are unable to offer a refund, in accordance with UK regulations governing the return of prescription medicines.

If a product arrives damaged or incorrectly supplied, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement or refund. Medicines cannot be returned or resold once they have left our pharmacy, in the interests of patient safety.

7. Medical Disclaimer

The information provided through our service is for general guidance and does not replace the advice of your GP or primary healthcare provider. Our services complement, but do not substitute, ongoing NHS care.

Weight loss results vary between individuals and cannot be guaranteed. It is your responsibility to follow prescribed instructions and attend any recommended follow-up consultations. If you experience adverse effects, stop use immediately and seek medical attention.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and our Privacy Policy. Your data is handled securely and used solely to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. Please contact us at the details on our website to exercise your data rights.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.