Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Preston | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Preston is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal and medical information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your data.

1. Who We Are

Pharmacy Weight Loss Preston operates as a registered online pharmacy serving patients in Preston and across the UK. As a data controller, we are responsible for your personal data and handle it with the highest standards of confidentiality and care, in line with our professional obligations as a GPhC registered pharmacy.

2. What Data We Collect

We collect the following categories of information when you use our services:

Personal details: Full name, date of birth, address, email address, and phone number.
Medical information: Health history, weight, BMI, current medications, allergies, and consultation responses required to safely provide weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, and device information collected when you visit our website.

3. How We Use Your Data

Your data is used for the following lawful purposes:

To process your consultation and assess your suitability for weight loss treatment.
To dispense and deliver medication safely, with a typical delivery time of 1 working day once your order has been approved by our pharmacist.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To communicate with you regarding your treatment, order status, or account queries.
To maintain accurate medical and dispensing records as required by pharmacy law.
To improve our services based on usage patterns and feedback.

We process special category health data on the basis of providing healthcare treatment. All other personal data is processed on the basis of contract fulfilment and legitimate interests.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files placed on your device. We use:

Essential cookies: Required for the website to operate, including secure login and checkout functionality.
Analytics cookies: Help us understand how visitors use our website so we can improve it.
Preference cookies: Remember your settings and choices during your visit.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: Your GP or other medical professionals may be informed of your treatment where clinically necessary or required by our professional guidelines.
Delivery partners: We share your name and delivery address with our courier service solely to fulfil your order.
Payment processors: Secure payment providers process your billing information on our behalf.
Legal obligations: We may disclose data where required to do so by law, regulation, or a lawful request from a regulatory authority such as the GPhC or NHS.

All third parties we work with are contractually required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We retain medical and dispensing records for a minimum of eight years in accordance with NHS and pharmacy regulatory requirements. Other personal data is kept only for as long as necessary to fulfil the purpose for which it was collected.

7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses SSL encryption, and access to patient records is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection in the United Kingdom if you feel your data has not been handled appropriately.